How can I apply for credit?
Your first order(s) up to a minimum of £45.00 will always be immediate payment. From this point, we are pleased to be able to offer an enriched credit facility offering £100 upon application with a possible option for further increases after a qualifying period up to £250. To qualify, you will need to have placed and paid for order(s) of a minimum of £45.00, which can include the initial £19.00 virtual and £20.00 enhanced starter kit, but cannot be accrued over more than 2 consecutive orders.
To apply, email Customer Care at firstname.lastname@example.org with your Brand Partner number, full name, date of birth and address. If you have moved within the last 3 years, please supply us with your previous addresses.
By requesting to open a credit facility, you are approving the following:
We may undertake a search with Experian for the purposes of verifying your identity. To do so, Experian may check details you supply against any particulars on any database (public or otherwise) to which they have access. They may also use your details in the future to assist other companies for verification purposes. A record of the search will be retained.
Can I pay by bank transfer?
If you wish to pay by bank transfer using in-bank services, the bank details are printed on your invoice. Please do not pay at the post office.
How can I pay for my order?
The easiest way to pay is online, using your Credit/Debit or PayPal when you place your order. Alternatively, if you are a Brand Partner and have successfully applied for a credit facility you can pay within 14 days of ordering. Log into Mobile Office and click the Order tab and select Order History from the menu on the left. Here you will find your outstanding invoices. Simply click on the pay button to proceed to our payment page. You can pay for your invoice using your Credit/Debit Card or Paypal. You can also pay for your invoices via bank transfer, you can find these details on your invoice.
Alternatively, you can contact Customer Care and pay over the phone.